Advantages of using WhatsApp for your communication:
Personalized Messaging
Increase customer engagement, loyalty and conversions
Reach Media content
Send and receive images, videos, documents, and more
Wide Reach
WhatsApp has over 2 billion active users worldwide, making it a powerful platform to reach customers locally and globally
High open rates:
Average open rate of 98%
Reach iOS and Android handset
Reach any handset with has WhatsApp installed
Benefits of using WhatsApp for Business:
- Business Branding: Establish a brand profile to increase customer confidence
- Improve customer service: Provide better customer service by responding to messages quickly and efficiently
- Automate tasks: Create chatbots to automate common customer service tasks
- Read Recipients: Know when your messages have been read by your customers
- Easy to use API: Build custom chatbot that can integrate with your back-end systems to provide a fully personalised experience
Use Cases for WhatsApp in your business:
OTP
One Time Password for Logins
Notification
Send order updates and delivery information
Customer Feedback
Use WhatsApp to survey customers, collect feedback, and get insights into your target market
Sales and marketing
Use WhatsApp to promote products and services, generate leads and close sales
Getting Started
Please contact us now to discuss how WhatsApp can benefit your organisation