Guest
2007-05-09T11:28:19Z
Are there any limitations on the number of supported mobile users when using SmartRouting?
Support
2007-05-09T11:34:03Z
There is no limitation on the number of mobile users an email user can communicate with. However, a mobile user can only have one simultaneous conversation with a email user at any one time.

For example, the following simultaneous conversations are valid:

Email User <.> Mobile User

A <-----------------> 1

A <-----------------> 2

B <-----------------> 3

B <-----------------> 4

However, if Email User(B) starts talking to Mobile User(1), then all replies from Mobile User(1) will be routed to Email User (B), i.e Email User(A) will no longer receive replies from Mobile User(1).